faq

DO YOU SHIP WORLDWIDE?


Absolutely. See our POSTAGE AND RETURNS page for more information on shipping.




WHEN WILL I RECIEVE MY ORDER?


We're stoked you're excited to recieve your order. We aim to have your orders complete and ready to post between 1-3 business days. For AUSTRALIA wide postage please allow 3-5 business days. For INTERNATIONAL postage please allow 3-8 weeks.




WHAT DO I DO IF I RECIEVE A DEFECTIVE ORDER?


If you recieve your order and notice any manufactoring defects, please email us at info@bloomsustainablelifestyle.com.au with photos and a brief description of the issue.




HOW DO I MAKE CHANGES TO AN ORDER I'VE ALREADY PLACED?


Please email us at info@bloomsustainablelifestyle.com.au as soon as possible and we will do our best to accomodate your change.




CAN I PICK UP MY ORDER?


Absolutely! Please opt for PICK UP when you are finalising your order. We are located in Peregian Springs, Sunshine Coast, QLD and will inform you when you order is ready to collect.




HOW ARE THE PRODUCTS MADE? AND WHERE DO YOU SOURCE YOUR MATERIALS FROM?


All of our products are made locally in Sunshine Coast, Queensland by Jessie herself. We pride ourselves in using upcycled fabrics that are either donated or purchased from well respected and established charity stores. All other materials are purchased from Australian owned businesses.




CLASSIC OR DISCRETE?


The 'Classic' size scrunchie has been designed for a classic, timeless look. Ideal for thin to thick hair types. Best suited for messy buns, top knots and pony tails The 'Discrete' size scrunchie has been designed for thinner, shorter hair. Ideal for babes matching their Mothers, half up half down or during a workout.